Terms & Conditions - WRM Edinburgh Limited trading as Macdonald Cycles henceforth known as ("Macdonald Cycles")
All sales by MacDonald Cycles made through this website (the "website") are subject to the following Terms and Conditions. Before you making a purchase, you should read carefully the Terms and Conditions set out below. By clicking on the "I have read and agreed your terms and conditions." tick box, you agree to be bound by these Terms and Conditions.
Access of Website
Access to and use of our website and the sale of products from the site are governed by the terms and conditions and the conditions of use set out below.
These Terms and Conditions are incorporated in all contracts of sale between you and Macdonald Cycles, a company incorporated in Scotland registered number SC214919, having its registered office at:
26-28 Morrison Street
The products available to you for purchase on this website are supplied by MacDonald Cycles.
Our VAT number is 761 9114 30.
All prices and delivery costs displayed on the website are quoted in pounds Sterling. Whilst Macdonald Cycles will exercise all reasonable endeavours to ensure that the prices and delivery costs quoted on the website are accurate, if by mistake we have mispriced an item, we shall not be liable to supply such item at the stated price. Macdonald Cycles shall notify you of the misprice and of the actual selling price prior to dispatching your order. Macdonald Cycles will then ask you to confirm whether you wish to confirm your order at the alternative price. You shall be entitled to cancel your order at this point. Macdonald Cycles reserves the right to change the prices at any time prior to accepting any order from you without prior notice. All prices quoted on the website are inclusive of Value Added Tax ("VAT") where applicable, unless otherwise stated but do not include delivery charges which shall be charged at the rates applicable at the time of placing your order. The delivery charge will be clearly shown on the basket page. The delivery charges will vary depending upon the nature of the goods purchased, the delivery service chosen and the location of the address to which delivery is to be made. See our delivery charges section.
Payment may be made in Pounds Sterling by MasterCard, Visa, Switch/Maestro or cheque. Payment will be debited from your account . The holder of the credit, debit or Switch card which is used for the payment of goods purchased is fully liable for all sums charged. Completing the payment information and submitting the order implies authority to debit the relevant card. PLEASE NOTE THAT IF PAYING BY CHEQUE, GOODS WILL ONLY BE DISPATCHED ONCE THE CHEQUE HAS CLEARED. Macdonald Cycles will take all reasonable care to keep your order and payment details secure, but PURCHASES FROM THIS WEBSITE ARE AT YOUR OWN RISK. When you enter credit card details on this website, they will be sent encrypted over a secure data link.
When you enter credit card details on this site, they will be sent encrypted over a secure data link. This link is a Secure Sockets Layer (SSL), which is the standard for online shops. SSL is a method of ensuring that information submitted through your website is secure and cannot be accessed by unauthorised users. The information submitted via a SSL form (typically credit card information) is encrypted using a special "certificate key" and then decrypted with another key after it has been transmitted. When users access a site secured with SSL using either Netscape or Internet Explorer, a symbol displays in their browser windows indicating that the site is secure. A secure page's URL (web address) begins with the letters "HTTPS" instead of the standard "HTTP."
This means that should anyone intercept the message, they will not be able to view your details.
All information that is held relating to this website on computer are protected by firewall and anti-virus software.
Passing of Title and Risk
Property and title in and to the goods ordered by you shall not pass to you until Macdonald Cycles has received payment in cleared funds for the price of the goods and all ancillary costs and the goods have been dispatched to you. The goods shall be at your risk as from the time when the goods are delivered.
All goods which you may order on the website are ordered subject to availability and Macdonald Cycles reserves the right to withdraw certain goods at any time without notice. Whilst Macdonald Cycles will make every effort to have adequate stock of goods available, occasionally we may be unable to fulfil your order. If we are unable to fulfil an order (in whole or in part) we will advise you of this by email or phone. You will then be given the opportunity to cancel your order. Macdonald Cycles reserves the right to discontinue supplies of goods at any time and excludes all liability in respect of any claim arising from you or any third party caused directly or indirectly by such discontinuance.
Formation of Contract
An order submitted by you via the website is deemed to be an offer to purchase goods from Macdonald Cycles seen on the website. No contract shall be formed between Macdonald Cycles and you unless and until we dispatch the goods to you. We may, at any time prior to dispatch of the goods, decline to accept your order for any reason. Once you have placed your order, we will send you an email confirming receipt of your order. This email is only intended to confirm receipt of your order and is not intended to constitute acceptance of your order by Macdonald Cycles.
All contracts will be deemed to have been concluded in Scotland.
Whilst Macdonald Cycles shall use its reasonable endeavours to comply with given delivery dates; it shall not be liable for any failure to deliver by such dates or for any loss or liability whatsoever arising from such failure if we fail to deliver due to circumstances beyond our control. We will telephone and/or email you on the day of despatch to advise you of the expected delivery date. We cannot specify a delivery time, if there is nobody at home to sign for the delivery the carrier will leave a card. Please contact the carrier immediately to arrange a suitable date for redelivery. The carrier will return the consignment to us after two failed attempts, there may be a charge for subsequent redelivery. We will not refund delivery charges for goods returned due to failed delivery. Please advise us if you have not received your delivery within 3 working days of our telephone/email. THIS DOES NOT AFFECT YOUR RIGHT TO CANCEL YOUR ORDER
PLEASE NOTE: When receiving a delivery, the delivery note must be signed "uninspected".
Cancellation and Returns of Unwanted Goods
If you are not happy with your purchase, or you wish to cancel your order, you have the right to cancel your order by giving written notice to us (by email, fax or post) at the address given below at any time from placing your order until the expiry of seven (7) working days.
If you cancel your order following dispatch of the goods, you must also return the goods to Macdonald Cycles within seven (7) days of the date of cancellation and we will then refund your credit or debit card with the total value of your order (excluding delivery charges). The cost of returning the goods shall be at your expense.
On such cancellation, Macdonald Cycles shall accept such goods only if they are returned to Macdonald Cycles in the same condition as the original delivered goods, unused and in original packaging. We guarantee that everything you buy from us leaves our premises in the best possible condition.
No returns should be made without first contacting Macdonald Cycles, when returning goods please make sure they are sufficiently packaged, labelled and sent by registered post with appropriate insurance. Returns will not be accepted by Macdonald Cycles unless this procedure has been followed unless done in person to our store: Macdonald Cycles, 26-28 Morrison Street, Edinburgh, EH3 8BJ.
Items which are considered "special orders" are non-returnable. This does not affect your statutory rights as a consumer.
We offer a warranty based on that of an individual product's manufacturer. The guarantee is from date of purchase and covers defects in materials and workmanship.
This does not cover accidental damage or damage caused by misuse. If the fault is not of a manufacturing nature the cost of carriage and repair will be met by the owner.
We will replace or repair any product which displays a manufacturing fault, the item will need to be returned to us for inspection. This only applies if the instructions governing the use of the products have been adhered to at all times.
This does not affect your statutory rights as a consumer.
If the goods you receive are damaged you should inform Macdonald Cycles of the nature of the goods delivered by email at salesEmail(firstname.lastname@example.org); or by telephone on 0131 229 8473(Standard rate) within seven (7) working days beginning with the day after the day of receipt of the goods. Please inspect items thoroughly after delivery.
When receiving a delivery, sign the delivery note "uninspected".
If the boxes are damaged or opened check the contents in front of the driver. If there is obvious damage to the goods, please refuse the delivery.
All site design, text, graphics, the selection arrangement thereof, and all software and other material on the site are the copyright of Macdonald Cycles and its affiliates or their content and technology providers.
Macdonald Cycles shall not be liable for any delay or default in the execution of its obligations in the case of any event outside its control including but not limited to natural disasters, bad or inclement weather, fires, explosions, floods, failure or delay of third party suppliers, computer or software errors, national or local strikes or stoppages, accidents, acts of terrorism, riots or civil uprisings.
Complaints and Customer Service
If you are not satisfied with any goods received, or wish to return goods for any reason, or have any complaints regarding the purchase of goods from this website or have any queries regarding the use of this website, please contact Macdonald Cycles at webmasterEmail(email@example.com); or contact our sales team on 0131 229 8473(Standard Rate) which shall be available Monday to Saturday from 0930 to 1800 GMT
We will endeavour to respond to all complaints within five working days.
All the foregoing provisions do not affect your statutory rights as a consumer.
If any provision of these Terms and Conditions is determined to be illegal, void or unenforceable by any court or administrative body of competent jurisdiction, such determination or decision shall not affect the other provisions of these Terms and Conditions which shall remain in full force and effect but only insofar as these Terms and Conditions are capable of continuing in existence without the excluded term or terms. Macdonald Cycles reserves the right to vary these Terms and Conditions at any time prior to accepting any order from you.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Scotland. You agree to submit to the exclusive jurisdiction of the Scottish Courts. You are responsible for compliance with any applicable laws of the country from which you are accessing this website.
By clicking on the "I have read and agreed your terms and conditions." tick box, you agree to be bound by the forgoing Terms and Conditions.
WRM Edinburgh Limited trading as Macdonald Cycles
26-28 Morrison Street
Tel: 0131 229 8473(Standard rate).
Lines are open:
0930 - 1800 GMT, Monday to Saturday
©WRM Edinburgh Limited 2005. All Rights Reserved.
[Macdonald Cycles] do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm